I am right now watching “halla bol” at fun republic, bangalore. Movie seems to be fine but before coming in i experinced torture at the hands of employees of the multiplex.
We decided around 1130 to watch a movie at Fun Republic bangalore, went online booked the tickets, paid 660 – 600 ticket price end 60 convience charges. Now what exactly is this convenience? You dont have to stand in the queue at the multiplex.
But when we reached the mutliplex we were in for rude surprises. The guys at the ticket counter told us to stand in the regular queue!!! Now what was that? i told him that we have booked the ticked online and hence you just give us the ticket, if i a have to stand in the queue what is point of buying online. He told me that online you can choose ur own seats thats it but when u come to multiplex u have to stand in the queue. I told him i always book online and there should be no need to stand into the queue. But despite of this we and few other customers who had also booked online were made to wait and treated rudely. When we asked to speak to the manager the same guy who asked us to get into queue is the manager and he told us he is too busy right now to even to talk to us.
what do these guys think? Customers are fools and deserve to be treated in such an insensitive manner. What do you think?